To cope with the rising costs of travel, business travelers and companies need to plan ahead, compare options, and leverage loyalty programs and discounts. They also need to monitor the market conditions and adjust their travel policies and budgets accordingly.
The Focus on Sustainability and Well-Being
Another trend in business travel is the focus on sustainability and well-being, as more travelers and companies become aware of the environmental and social impact of their travel activities, as well as the health and safety of their employees. According to FCM Travel, sustainable business travel will gain more focus in 2024, as more travelers and companies adopt green practices and policies, such as reducing carbon emissions, offsetting environmental impact, choosing eco-friendly hotels and transport, and supporting local communities and causes.
Moreover, the safety and well-being of employees will be the main priority for business travel in 2024, as the pandemic has highlighted the importance of health and hygiene, mental and physical wellness, and risk management. According to FCM Travel, more companies will implement flexible and supportive corporate travel policies, such as allowing employees to choose their preferred travel mode, destination, and accommodation, as well as providing them with adequate insurance, assistance, and resources. Additionally, more travelers will seek ways to maintain their well-being while on the road, such as following a healthy diet, exercising regularly, meditating, and staying connected with their loved ones.
The Role of Technology and AI
The last trend in business travel is the role of technology and AI, which will continue to shape and enhance the travel experience in 2024. Technology and AI will enable more convenience, personalization, efficiency, and innovation in business travel, as well as more data and insights for travelers and companies.
According to Hilton, more travelers will use technology and AI to simplify and customize their travel journey, such as booking online, checking in and out via mobile, using digital keys, accessing virtual concierges, and receiving personalized recommendations and offers. Moreover, more companies will use technology and AI to optimize and streamline their travel management, such as automating processes, tracking expenses, analyzing data, and improving compliance and duty of care.