Diksia.com - JAKARTA, Some people take the step to protect their favorite car with insurance, especially when new.
However, the difficulty of claiming a vehicle when adverse events like an accident happen makes many people lazy to purchase insurance.
Asuransi Astra responds to people’s concerns about the difficulty of obtaining insurance in the event of a car accident with the Garda Oto product.
With the myGarda application, the company makes it easier for consumers to make insurance claims for their favorite vehicles.
Regional Manager DKI Asuransi Astra Hendra, menjelaskan proses klaim asuransi di Garda Oto bisa dilakukan di berbagai cabang dan gerai Garda Center di seluruh Indonesia, serta aplikasi digital myGarda yang tersedia di seluruh platform Android dan IOS.
“Ini akan memudahkan akses dalam mengajukan klaim di mana pun dan kapan pun,” tutur Hendra saat acara workshop GAWAT : Garda Oto Worth It or Not di Pevent, Lebak Bulus, Jakarta Selatan, Kamis (27/7/2023).
Seluruh proses klaim ini juga dilakukan secara paperless dan para pelanggan diberikan kemudahan melakukan monitoring survei hingga perbaikan melalui aplikasi.
Kemudian, dari awal proses pengajuan klaim hingga terbitnya Surat Pemesanan Kendaraan (SPK) juga dapat dilakukan same day jika seluruh ketentuan hingga dokumen yang dibutuhkan terpenuhi dengan baik.
Melihat berkembangnya segmen pelanggan, Garda Oto berupaya meningkatkan kualitas melalui inovasi terbaru, diantaranya saluran pembelian beragam yang dimiliki Garda Oto juga diimbangi dengan saluran klaim yang beragam pula.
Pelanggan dapat dengan mudah membeli hingga mengajukan klaim di kantor cabang, gerai Garda Center yang tersebar di seluruh Indonesia dan juga melalui aplikasi myGarda.
Dibantu lebih dari 500 bengkel rekanan dan adanya jaminan suku cadang asli, Garda Oto Berkomitmen memberikan peace of mind kepada seluruh pelanggan khususnya saat Berkendara.
Layanan darurat pun hadir dan dapat diakses secara online melalui Garda Akses di nomor 1500112 dan aplikasi myGarda di mana layanan darurat Garda Siaga Emergency Roadside Assistance (ERA) yang dilengkapi armada dengan sistem hidrolik siap membantu pelanggan setiap hari selama 24 jam.
In addition, the various facilities, protections and services are part of the commitment to all customers, so Garda Oto continues to be the car insurance of choice.
Laurentius Iwan Pranoto, head of public relations at Marcomm and Events, said risks can arise at any time. So don’t let unwanted things happen and you’ll end up with nothing left.
“It’s important to have insurance here because the risks we were exposed to have been mitigated. Also, when choosing an insured partner, you have to be careful and make sure that the premium value is in line with the services and benefits that you will use,” Ivan said.
For information, currently Garda Oto has two types of protection offered, namely comprehensive which guarantees the risk of partial or complete loss or damage and second is total loss only which protects the risk of total loss or damage.
Source: Tribunnews.com, Lita Febriani
